1. How do I place an order?
To place an order, browse our catalog, select the items you wish to purchase, and add them to your shopping cart. When you are ready to checkout, click on your cart, confirm your items, and proceed to the payment page where you will fill in your shipping and payment details. Once your order is complete, you will receive a confirmation email with your order details.
2. What payment methods do you accept?
We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are secure and encrypted.
3. Can I cancel or modify my order?
You can cancel or modify your order within 24 hours of placement. Please contact our customer service team immediately if you need to make any changes. Once the order has been processed and shipped, it cannot be cancelled or modified.
4. How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our website or directly on the carrier’s website.
7. What should I do if I receive a damaged item?
If you receive a damaged item, please contact us within 48 hours of delivery with photographic evidence of the damage. We will arrange for a return and replacement or refund as quickly as possible.